Terms of Service

Welcome to DAB Media Solutions. These Terms of Service govern your use of our website and your purchase of physical products from our online store.

By visiting our website, browsing our catalog, placing an order, or using any part of our store, you agree to these Terms of Service, our Privacy Policy, our Refund Policy, our Shipping Policy, and any other policies posted on this website.

1. Store Information

DAB Media Solutions is an online retail store focused on physical media hardware, smart TV accessories, remote controls, HDMI accessories, networking accessories, USB hubs, power accessories, and home entertainment setup essentials.

Business correspondence address:
DAB Media Solutions
20411 Shiloh Mist Ln
Katy, TX 77449
United States

Customer support email: support@dab-media.net

2. Hardware-Only Products

DAB Media Solutions sells physical products only. Our products do not include TV channels, subscriptions, streaming accounts, portals, apps, digital services, IPTV service, activation codes, or copyrighted content access. Any references to media, streaming, TV, entertainment, or setup are used only to describe the intended hardware category or compatibility use case.

3. Product Information and Compatibility

We make reasonable efforts to provide accurate product titles, descriptions, images, pricing, compatibility notes, and availability information. Product images may vary slightly from the final item due to supplier updates, manufacturing changes, packaging differences, lighting, or display settings.

Customers are responsible for reviewing product details before ordering. Compatibility may depend on the exact brand, model number, connector type, region, firmware, or device version. If you are unsure whether a product is compatible, contact us before placing your order.

4. Orders and Acceptance

After you place an order, you may receive an order confirmation by email. This confirmation does not guarantee final acceptance of the order. We reserve the right to review, cancel, limit, or refuse any order for reasons including product availability, payment issues, pricing errors, suspected fraud, incorrect shipping information, or compliance concerns.

5. Pricing and Availability

Prices, promotions, product availability, and shipping options may change without notice. We reserve the right to correct errors, update product information, or cancel orders affected by incorrect pricing, inaccurate descriptions, stock issues, or fulfillment limitations.

6. Payments

Payments are processed securely through the checkout options available on our Shopify store. We do not ask customers to send sensitive payment information by email, chat, or phone. You agree to provide current, complete, and accurate billing and shipping information when placing an order.

7. Shipping and Delivery

Shipping times, processing times, delivery estimates, carrier delays, address verification, and related details are explained in our Shipping Policy. Delivery dates are estimates and are not guaranteed unless expressly stated in writing.

8. Returns, Refunds, and Exchanges

Return eligibility, refund processing, exchanges, damaged items, incorrect items, compatibility-related returns, and non-returnable items are explained in our Refund Policy. Customers should review the refund policy before placing an order.

9. Customer Responsibilities

You agree not to misuse our website, submit false information, attempt unauthorized access, interfere with store functionality, use our products for unlawful purposes, or violate any applicable laws or third-party rights. You are responsible for ensuring that any product you purchase is suitable for your intended use.

10. Third-Party Products and Suppliers

Some products may be fulfilled through third-party suppliers, distributors, or fulfillment partners. Product packaging, included accessories, branding, and shipping origin may vary depending on the product and fulfillment source. This does not change your rights under our posted store policies.

11. Intellectual Property

All website content, branding, design elements, logos, graphics, written content, product organization, and store presentation are owned by or licensed to DAB Media Solutions, unless otherwise stated. You may not copy, reproduce, distribute, or commercially use our website content without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, DAB Media Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any order-related claim will not exceed the amount paid for the product involved in that order.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.

14. Contact

For questions about these Terms of Service, your order, compatibility, shipping, returns, or product support, contact us at support@dab-media.net.

DAB Media Solutions is operated by ONYX GLOBAL SOLUTIONS LLC, a Texas limited liability company.